A MESSAGE TO OUR VALUED CUSTOMERS
We're taking extra precautions to keep our team members healthy and safe.
What does this mean for you?
Please allow four to five days for order processing and an additional five to seven days for standard delivery.
We appreciate your support and understanding! —All of us at ATK
America’s Test Kitchen is the home of Cook’s Illustrated and Cook’s Country magazines, America’s Test Kitchen and Cook’s Country from America’s Test Kitchen public television shows, dozens of best-selling cookbooks, member websites, America’s Test Kitchen Cooking School, and America’s Test Kitchen Kids. We have a single mission: to empower and inspire confidence, community, and creativity in the kitchen.
America’s Test Kitchen Kits for Cooks are carefully selected collections of our highest-rated kitchen equipment, paired with recipes and instruction. Each piece of equipment has been thoroughly, independently tested by our experts. We design and source our kits to help you get started on a new type of cooking or to upgrade your kitchen tool set. Your entire kit will arrive in one package.
Because pieces from our kits are packaged together, we’re unable to separate items or accommodate individual requests. All sales are final, and we cannot accept returns on individual items or whole kits. If you’re looking to purchase these items separately, visit our equipment reviews and click the “Buy Now” button on our top-rated items.
Your America’s Test Kitchen, Cook’s Illustrated, and/or Cook’s Country recipe site login information will be different from your America’s Test Kitchen Shop login. If you have previously created a shop account and forgot your password, please click My Account → Sign In → Forgot Password to reset your password. If you have not set up a shop account click My Account → Sign In → Sign Up (located under the Sign In button) to register for a new shop account. If you are having trouble please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help!
By ordering a Cook’s Illustrated Annual, Cook’s Country Annual or Best of America’s Test Kitchen Annual, you will be enrolled in America’s Test Kitchen’s Annual Series, receiving free previews of future annual editions as they are released each year. We will always send you a notification postcard in advance of each preview shipment, describing the book. You may decline your preview copy by returning our postage-paid reply card within 30 days. Otherwise, you will receive your preview copy for a 21-day free preview and be invoiced at our lowest prevailing price plus shipping and handling. If you ever receive an unwanted cookbook, return it at our expense. You may cancel at any time by emailing us at support@americastestkitchen.com or calling us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST). You can also click here to manage your account through our customer support portal.
Occasionally you may notice that a kit has different items in it than before. There are many reasons why we might change the composition of a kit. The two most likely reasons are: (1) Our equipment testing team updated their review for a particular item and no longer rate it as highly; (2) We determined that changing the composition of a kit makes it a better value for our customers.
For fans of our TV shows and brands, branded apparel and gear makes a fun gift. We are constantly looking for new and fun items to make available for our fans. If you have any ideas or requests, let us know!
Please note, any branded apparel and gear is entirely independent of our equipment testing process. For example, our branded aprons have no connection to the products tested in the development our apron equipment review.
America’s Test Kitchen Exclusive Deals are highly rated products available in limited quantities for a limited time. When it is possible to source a great deal on products that have been independently recommended by the America’s Test Kitchen equipment testing team, we pass those savings along to our fans and subscribers.
Items are available only while supplies last. We’re unable to backorder or accommodate wait-list requests.
America’s Test Kitchen is the home of Cook’s Illustrated and Cook’s Country magazines, America’s Test Kitchen and Cook’s Country from America’s Test Kitchen public television shows, dozens of best-selling cookbooks, member websites, America’s Test Kitchen Cooking School, and America’s Test Kitchen Kids. We have a single mission: to empower and inspire confidence, community, and creativity in the kitchen.
America’s Test Kitchen Kits for Cooks are carefully selected collections of our highest-rated kitchen equipment, paired with recipes and instruction. Each piece of equipment has been thoroughly, independently tested by our experts. We design and source our kits to help you get started on a new type of cooking or to upgrade your kitchen tool set. Your entire kit will arrive in one package.
Because pieces from our kits are packaged together, we’re unable to separate items or accommodate individual requests. All sales are final, and we cannot accept returns on individual items or whole kits. If you’re looking to purchase these items separately, visit our equipment reviews and click the “Buy Now” button on our top-rated items.
Your America’s Test Kitchen, Cook’s Illustrated, and/or Cook’s Country recipe site login information will be different from your America’s Test Kitchen Shop login. If you have previously created a shop account and forgot your password, please click My Account → Sign In → Forgot Password to reset your password. If you have not set up a shop account click My Account → Sign In → Sign Up (located under the Sign In button) to register for a new shop account. If you are having trouble please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help!
By ordering a Cook’s Illustrated annual, Cook’s Country annual, or Best of America’s Test Kitchen annual, you will be enrolled in America’s Test Kitchen’s annual series, receiving free previews of future annual editions as they are released each year. We will always send you a notification postcard in advance of each preview shipment, describing the book. You may decline your preview copy by returning our postage-paid reply card within 30 days. Otherwise, you will receive your preview copy for a 21-day free preview and be invoiced at our lowest prevailing price plus shipping and handling. If you ever receive an unwanted cookbook, return it at our expense. You may cancel at any time by emailing us at support@americastestkitchen.com or calling us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST).
Occasionally you may notice that a kit has different items in it than before. There are many reasons why we might change the composition of a kit. The two most likely reasons are: (1) Our equipment testing team updated their review for a particular item and no longer rate it as highly; (2) We determined that changing the composition of a kit makes it a better value for our customers.
For fans of our TV shows and brands, branded apparel and gear makes a fun gift. We are constantly looking for new and fun items to make available for our fans. If you have any ideas or requests, let us know!
Please note, any branded apparel and gear is entirely independent of our equipment testing process. For example, our branded aprons have no connection to the products tested in the development our apron equipment review.
America’s Test Kitchen Exclusive Equipment Deals are highly rated products available in limited quantities for a limited time. When it is possible to source a great deal on equipment that has been independently recommended by the America’s Test Kitchen Reviews team, we pass those savings along to our fans and subscribers.
Items are available only while supplies last. We’re unable to backorder or accommodate wait-list requests.
Orders typically take 1-2 weeks for delivery within the US. You'll receive an email confirmation as soon as your order ships.
If you do not receive a tracking number in your confirmation email and need one, you can email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help! You can also click here to manage your account through our customer support portal.
Orders typically take 1-2 weeks for delivery within the US. If you think your order might have gotten lost or should have arrived already, contact us via email at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) within 14 days of your shipping confirmation, and we’ll be happy to help! You can also click here to manage your account through our customer support portal.
Please reach out to us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) within 30 days of your order and we'll be happy to help you. If you have snapshots of the damage, please include those along with your order information in your email.
All equipment deals and kits are final sale, and we’re unable to accept returns. If your item arrived damaged, please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) within 30 days of your order, and we'll be happy to help you. You can also click here to manage your account through our customer support portal.
You can return a cookbook by filling out and printing our pre-paid return label.
Please make sure to hang on to the bottom half of your return label so you can track the return of your package. If you have any trouble printing the return label, email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) and we’ll be happy to help you. You can also click here to manage your account through our customer support portal.
Because we want your item in your hands as soon as possible, we have limited time to cancel your order and may not be able to accommodate your request. Please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST). You can also click here to manage your account through our customer support portal.
If you need to update the shipping address on your order you will need to contact us within 24 hours of your order being placed. The shipping address cannot be changed after 24 hours due to order processing. To update your shipping address, email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help! You can also click here to manage your account through our customer support portal.
Please Note: The customer is responsible for the input and accuracy of all order information. America’s Test Kitchen will not be held liable for items delivered to the wrong address due to customer error. Items will not be replaced.
To pay an invoice, visit our account management page.
Based on local and state laws, we collect sales tax wherever required, including AZ, CA, CO, CT, GA, IA, IL, IN, LA, MA, MD, MI, MN, MO, NC, NJ, NY, OH, OK, PA, SC, TX, UT, VT, VA, WA, WI. This charge would have appeared on your summary during checkout.
Orders typically take 1-2 weeks for delivery within the US. You'll receive an email confirmation as soon as your order ships.
Our estimated lead times by service level are as follows:
Please Note: The lead times estimated above do not include order processing time. All orders are typically processed and shipped within 1-2 days. Conditions outside of America’s Test Kitchen’s control, such as severe weather, may affect the above estimations. America’s Test Kitchen can not be held responsible for delays outside of our control.
If you do not receive a tracking number in your confirmation email and need one, you can email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST), and we’ll be happy to help!
Orders typically take 1-2 weeks for delivery within the US. If you think your order might have gotten lost or should have arrived already, contact us via email at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) within 14 days of your shipping confirmation, and we’ll be happy to help!
Please reach out to us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) within 30 days of your order and we'll be happy to help you. If you have snapshots of the damage, please include those along with your order information in your email.
All equipment deals and kits are final sale, and we’re unable to accept returns. If your item arrived damaged, please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) within 30 days of your order, and we'll be happy to help you.
You can return a cookbook by filling out and printing our pre-paid return label.
Please make sure to hang on to the bottom half of your return label so you can track the return of your package. If you have any trouble printing the return label, email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) and we’ll be happy to help you.
Because we want your item in your hands as soon as possible, we have limited time to cancel your order and may not be able to accommodate your request. Please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST).
If you need to update the shipping address on your order you will need to contact us within 24 hours of your order being placed. The shipping address cannot be changed after 24 hours due to order processing. To update your shipping address, email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST), and we’ll be happy to help!
Please Note: The customer is responsible for the input and accuracy of all order information. America’s Test Kitchen will not be held liable for items delivered to the wrong address due to customer error. Items will not be replaced.
To pay an invoice, visit our account management page.
Based on local and state laws, we collect sales tax wherever required, including AZ, CA, CO, CT, GA, IA, IL, IN, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NY, OH, OK, PA, SC, TX, UT, VT, VA, WA, WI. This charge would have appeared on your summary during checkout.
We provide free standard shipping on orders over $40 shipped within the US. There may be an additional charge for some oversized items. Exceptions may also apply for deliveries outside the contiguous 48 states.
Cookbooks are shipped via the Standard Delivery option and can be delivered to PO boxes and APO addresses. However, some expedited ship methods do not allow delivery to PO Boxes or APO addresses. Additionally, some of our equipment products may not be available for shipment to PO Boxes or APO addresses.
While cookbooks can be shipped internationally, equipment deals and kits can only be shipped within the U.S.
All prices are expressed in U.S. currency. If placing an order to an address outside of the U.S., customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.
Customers must add $40 (before tax is applied) worth of eligible items to their cart.
The following items qualify for free standard shipping:
The following items and scenarios will NOT count towards the $40 Free Shipping requirement:
We provide free standard shipping on orders over $40 shipped within the US. There may be an additional charge for some oversized items. Exceptions may also apply for deliveries outside the contiguous 48 states.
Cookbooks are shipped via the Standard Delivery option and can be delivered to PO boxes and APO addresses. However, some expedited ship methods do not allow delivery to PO Boxes or APO addresses. Additionally, some of our equipment products may not be available for shipment to PO Boxes or APO addresses.
While cookbooks can be shipped internationally, equipment deals and kits can only be shipped within the U.S.
All prices are expressed in U.S. currency. If placing an order to an address outside of the U.S., customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.
Equipment kits, deals, and apparel are final sale and we cannot accept returns on these items. In these cases, the return policy will be clearly marked on the product detail page and in your cart.
You can return your unmarked and undamaged cookbook within 6 months of the order date using our pre-paid return label.
To set up a return on your eligible cookbook simply fill out and print our pre-paid return label. If you have any trouble printing the return label, simply give us a call at 1-800-611-0759 and we’ll be happy to help you. Please make sure to include the packing slip from your order, or some other clear identification of the customer (name and complete mailing address, or account number) to make sure your account is properly credited. You can hang on to the bottom half of your return label to track your returned package.
We're happy to accept cookbook returns on orders purchased directly through ATK. If your cookbook was purchased from a different retailer, please contact that retailer directly for further assistance.
If you're unsure where your cookbook was purchased from, be sure to check your inbox for your order confirmation email.
Equipment kits, deals, and apparel are final sale and we cannot accept returns on these items. In these cases, the return policy will be clearly marked on the product detail page and in your cart.
You can return your unmarked and undamaged cookbook within 6 months of the order date using our pre-paid return label.
Return Address For Books Only:
Aero Fulfillment Services
700 Wessel Drive
Fairfield, OH 45014-9998
Please Note: For postage paid returns please contact customer service by emailing us at support@americastestkitchen.com or calling us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) with your order information to obtain a Return Authorization Number.
To set up a return on your eligible cookbook simply fill out and print our pre-paid return label. If you have any trouble printing the return label, simply give us a call at 1-800-611-0759 and we’ll be happy to help you. Please make sure to include the packing slip from your order, or some other clear identification of the customer (name and complete mailing address, or account number) to make sure your account is properly credited. You can hang on to the bottom half of your return label to track your returned package.
We're happy to accept cookbook returns on orders purchased directly through America's Test Kitchen. If your cookbook was purchased from a different retailer, please contact that retailer directly for further assistance.
If you're unsure where your cookbook was purchased from, be sure to check your inbox for your order confirmation email.
STILL NEED HELP? CONTACT US.
Monday-Friday
8 a.m. - 6 p.m. CST
support@americastestkitchen.com
CALL
Monday-Friday
8 a.m. - 6 p.m. CST
1-800-526-8442
